I.T Services FAQ

The following are some of the more commonly asked questions regarding the services we offer.

Q What type of maintenance & support contracts do you offer?
A Our pre-packaged contracts include Full Annual Maintenance contracts, Retained Service Agreements, 24/7 Monitoring and our Daily Safety Check service. We also offer a full bespoke service providing exactly the service levels best suited to your needs. 
   
Q What sort of hardware does Future Networks cover?
A All hardware, PC's, servers, printers and other peripherals, firewalls, switches and all structured cabling.
   
Q What software is covered by your qualified engineers?
A All network operating systems, email servers, backup software, antivirus software, application software (word processors, spreadsheets, databases, DTP etc), fax software, desktop operating systems and web servers. These are the primary software types supported, however, we also support all major brands of software.

Q What manufacturers/vendors do you specialise in?
A HP, IBM, Toshiba, Sophos, Watchguard, Veritas, 3Com, Cisco, APC, Symantec, McAfee, Computer Associates, Epson, Cannon, Brother, Equisys, SmartBoard, Lapsafe.

Q Do Future Networks provide any security services?
A Security is an anouther speciality for Future Networks. From penetration testing to ongoing managed security, we are your number 1 security partner. If securing your network, your data, and your bottom line profitability is important to you, speak to us today.

Q Can you Project Manage complex requirements for us?
A Yes. Future Networks have a long and successful history of Project Managing even the most challenging projects. To ensure every project is delivered on budget, on time, we project manage all of our activity and any 3rd parties involved, be they building contractors, telephone companies, landlords or vendors. Indeed all 3rd parties can be managed by Future Networks. Give all your concerns to us and let Future Networks take the strain and risk out of any project. Small or large, we are ready to assist

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